It has grown to be an example of the most favored ways for marketers and employers to reduce the work they do as they interact with customers online. Through its platform, it has made it easy to create very simple chatbots. It is a highly thriving social media platform. Since its launch, WeChat has conquered the hearts of many users who demonstrate an unwavering loyalty to it. In the year 2009, a company called WeChat in China created a more advanced Chatbot. You’ll read more about ELIZA and other popular chatbots that were developed in the second half of the 20 th century later on. The first chatbot ever was developed by MIT professor Joseph Weizenbaum in the 1960s. History of chatbots – chatbot development over the course of time They help different groups of people or individuals to put their inquiries via text or voice. Sometimes bots are used for malicious purposes as well, like transmitting computer viruses or artificially increasing views on YouTube videos or web articles.Ī chatbot is digital with text and messaging or voice-based applications. Chatbots are also used by search engines to lag the web and archive new pages for future search. They are used to reproduce powerful interactions with users, to aid business processes, to gain information from large groups, as a personal assistant among others. It can chat with you, provide information and support, book things for you and much more, how awesome is that! In essence, a chatbot is an Artificial Intelligence program that chats with you. In this article, we will have a look at the history of chatbots, what chatbots are exactly and where they are coming from. ![]() Today, chatbots are used in various industries and for different use cases. Mostly, this change of awareness for chatbots and conversational interfaces came with developments in artificial intelligence and machine learning, as well as with the increasing popularity of messaging apps. ![]() Chatbots have been around for a while now, but it’s only in recent years that they have gained real popularity among users and businesses alike.
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